Protecting your privacy is important to us. The following statement is intended to help you understand how we collect, use and safeguard the personal information you provide to us.
Information We Collect
When you visit our website, Google’s site analytics software collects some basic information about your browser, such as what type of browser and operating system you are using, how long you remained on our site and what pages you looked at while here. This helps us understand how visitors browse our site, so that we can improve the customer experience. We also collect personal information about you at various points, including your name and email address (and other information) from our sign-up forms, other related social data that is publicly available, and additional personal and financial information from the order forms that you complete.
Protecting Your Information
VinConnect is the sole owner of the information collected on this site. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way. Any sensitive information (such as credit card number) that we collect from you over the internet is encrypted with SSL, a standard security measure. We do everything in our power to protect user data offline as well by restricting access to information to only those employees who need the information to perform a specific job (for example, a Customer Care representative). All employees are kept up to date on our security and privacy practices and are aware of the importance of keeping customer data safe and secure at all times.
The information you provide to us is used to send messages, process orders and coordinate shipment. We may also use this information to send messages regarding new features, services and other news that we think you’ll find valuable. We do not and will not sell, share, or rent your information to others. Although we use outside shipping companies to ship orders and a credit card transaction processor to bill users for goods and services, these companies do not retain, share, store or use personally identifiable information for any secondary purposes. We value your privacy, and will never release any account or personal information to any third party unless we are given explicit authority to do so by you, our customer.
Making Changes and Opting Out
You may contact us at any time via email or phone to inquire about the personal information we have on file for you, and we are happy to edit or delete that information at your request. You can also opt-out of any marketing messages or newsletters by clicking the unsubscribe link included in the footer of each email.
Our company reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
Our site contains links to other websites, but VinConnect is not responsible for the privacy practices of them. We encourage our users to be aware when they leave our site and to read the privacy statements of each site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Our company reserves the right to modify this privacy statement at any time, with or without notice to its customers.
If you have any questions about the security of our website, please feel free to contact us at [email protected].
Last Updated: January 1, 2021
2421 Ivy Road, Suite 210
Charlottesville, VA 22903